Customer Satisfaction
A big thank you to yourself and team for the works to date at Kings Cross Lift 3.
The engineers have worked well building relationships with the station staff and have been flexible in their approach to completing the works ahead of the lift contractor starting on site. This has meant we are now in a good position and will require minimal access to the heavy traffic areas over the next few weeks. With a continued pro-active approach, we will be able to successfully meet the programmed dates and have the lifts back in public service as soon as possible.
Mark Taggart – Construction Manager PMVT Lifts
I’d just like to say thanks for all your hard work over the refurbishment job at Paddington.
You and your team were an absolute pleasure to work with and were always reliable, punctual and delivered your work to a very high standard. I also really appreciated the fact that you were always willing to help on site and the lads were a big part of the good atmosphere we had on site amongst the various parties who were part of the project.
Without your and your team’s contribution we wouldn’t have been able to deliver the project on time and to the standard we achieved.
Benito Mottalini – Construction Support Manager, Station Upgrades L&E
UESL have carried out site works on 2 of my worksites, one of which was at very short notice to replace an underperforming contractor.
Throughout the works, UESL have consistently produced work to a very high standard and have been proactive in maximising access opportunities around other contractors and in resolving on-site issues quickly.
In particular, UESL’s refreshing approach offers us flexibility to adapt to on-site issues, without significant impact to the programme.
Carl Smeaton – Project Manager, Lifts & Escalator Programme